Introduction

Prior to the launch of the decentralized "Alpha" Grant Round, the Gitcoin team was experimenting with a tool called "Trust Bonus". This tool gave users the ability to multiply their donations by verifying their identity. However, it was built using an inaccurate aggregate model with no true data-science to back it up. Users would connect their email or social media accounts using Auth0 and “the system” would quadratically match a percentage of the donation (50% to 150%) the more accounts users verified.

I worked closely with the data team to conduct a cross-analysis to identify patterns, trends, and correlations between different verification variables, and understand how each verification affected matching results and funds distributed. The most alarming insight was the number of fake/shell accounts, revealing a massive security risk an ease to manipulate QF results and thus, the distribution of capital. Any bad actor could create fake projects, fake emails, and fake social media accounts to ask for donations. Some of the more elaborate schemes we uncovered utilized bots and click farms to multiply the donations made by their own sybil networks.

My focus shifted to evolve Trust Bonus, by transforming it into a decentralized attestations aggregator web-app that enabled a plurality of sybil prevention mechanisms.
Role
Lead Product Designer
Duration
12 Months
Solutions
Web App & Design System

The Approach

I continued coordinating with the data and engineering teams — using the Grants Program as our first use case — to develop a data-backed scoring mechanism that utilized a non-doxxing process to verify credentials (attestation) to prove user's unique humanity and reputation.

My research branched out to other organizations like Bankless, Optimism, and Guild.xyz. Much like the Grants Program, we discovered Web3 organizations wanted to protect their user's identity and the integrity of their communities from bots and bad actors. After about six weeks of continuous user journey refinements and testing what a standalone product could look like, we landed on a user experience that was scalable. Our research insights also uncovered the need for a separate tool that allowed communities a way to establish attestation "Stamp" requirements; in order to integrate Passport into their apps.

The Solution

The Gitcoin Passport allowed users to verify Stamps which consisted of KYC, asset ownership, purchase statements, reputation badges, community votes, financial status, credentials, or provenance. We then experimented with different ways to display progress and incentivize user to verify more Stamps through gamification. We landed on the idea of a unique humanity score which could be used to allow passing users into a specific DAO or community.

This gamified reframing brought massive engagement with thousands of new and existing users creating Passports to collect Stamps to fund their favorite projects.

The Lessons

The Gitcoin Passport was a success in significantly lowering sibyl attacks and fraudulent behavior during subsequent Gitcoin grants Rounds. Lately, the protocol has been used in different parts of the world for election transparency, community gatekeeping, and system validation at scale. Taking something so complex and gamifying it was a true joy and honor. Seeing the impact and ripple effects it has had in the Ethereum ecosystem makes my contribution all the more satisfying, as it moves one step closer to being a transparent, trustworthy, and secure network.

One of the biggest takeaways is how complex account abstraction and reputation is when it comes to consumer applications. Given the opportunity, I would have started by exploring a user experience that tackled those particular problems first. The combination of limited Web3 infrastructure and limited user knowledge had such a detrimental impact for the user experience that can not be overstated. Another example is the mathematical complexity that went into creating a data-backed humanity score. It's too difficult to understand no matter the individual. Average users should not have to work so hard to prove they are real and trustworthy. Looking back I wish I would've explored the massive opportunity in encrypted biometrics and retina scans.
Purdue graduate, storyteller, guacamole maker, & entrepreneurial thinker.
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